Building Maintenance
About Us
Assistant Director: Daniel McCarthy
email: dmccarthy@admin.umass.edu
Departmental Administrative Assistant: Betsy-Dawn Williams (413) 545-6429
For all emergency maintenance needs, please call the Service Desk, (413) 545-6401.
For non-emegency maintenance requests, please submit an online service request.
Work Requests are also accepted by fax at 545-0729 or through Campus Mail at:
Customer Service Center
360 Campus Center Way
Physical Plant Department
Campus Center Way
University of Massachusetts Amherst
01003-9248
Our maintenance team is distributed throughout six geographic
zones, campus wide dispatching daily from shops located in buildings remote from
the central Physical Plant. The workload is primarily preventative maintenance and
small-effort M&R support to customers. Minimal shop stock is maintained at each
location. Emphasis is on fast response, customer support, and high levels of PM
accomplishment.
Interdepartmental Divisions
Zones
Zone 1 - Institutional Working Foreman, 1 carpenter, 1 Control Tech, 2 electricians, 3 HVAC mechanics, 2 plumbers
Zone 2 - Institutional Working Foreman, 1 carpenter, 1 Control Tech, 2 electricians, 2 HVAC mechanics, 1 painter, 2 plumbers
Zone 3 - Institutional Working Foreman, 1 carpenter, 1 Control Tech, 2 HVAC mechanics, 1 painter, 2 plumbers
Zone 4 - Institutional Working Foreman, 1 carpenter, 1 Control Tech, 1 electrician, 2 HVAC mechanics, 1 painter, 2 plumbers
Zone 5 - Institutional Working Foreman, 1 carpenter, 1 Control Tech, 1 electrician, 1 HVAC mechanic, 1 painter, 2 plumbers
Zone 6 - Institutional Working Foreman, 1 apprentice carpenter, 2 Contro1 Techs, electrician, 2 HVAC mechanics, 1 painter, 2 plumbers, 2 Refrigeration Techs
Fire Alarm Shop & Lock Shop - 2 Locksmiths, 2 Fire Alarm Techs
Mechanical Maintenance - Institutional Working Foreman, 1 electrician, 1, machinist, 1 mason, 1 mason apprentice, 1 motor mechanic, 1 painter/sign maker, 1 pump repair tech, sheetmetal mechanic, 1 roofer, 1 welder
Contract Surveillance - Institutional Working Foreman, 2 contract surveillance officers, 3 estimators
Energy Conservation - 1 officer