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Who We Are


DIRECTOR

Director Patrick Daly, PE
email: pdaly@facil.umass.edu
Telephone:(413) 545-0601

Responsibilities: Provides operations, maintenance, and repair services for facilities support at the Amherst campus totaling roughly 5.5 million GSF. Provides non-M&R support to various staff and academic departments on are charge/billed basis.

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BUILDING AND GROUNDS SERVICES

Assistant Director Pam Monn
email: psmonn@facil.umass.edu
phone: (413) 577-3106

Responsibilities: Combines services for custodial cleaning and upkeep of academic and administrative buildings, as well as grounds management, including landscaping, recycling, waste collection, and fleet maintenance services.

CUSTODIAL SERVICES

Manager Donald Sullivan
email: dsullivan@facil.umass.edu
Telephone: (413) 547-1007

Responsibilities:Maintains the cleanliness and orderly appearance of all academic and administrative buildings which includes:

  • Hard surface and carpet maintenance
  • Vertical and horizontal surface cleaning
  • Trash and recycle removal
  • Snow removal
  • Disinfecting & restocking of restrooms
  • Replacement of luminaries
  • Special event support

GROUNDS SERVICES

Manager [Vacant]
email:
Telephone:

Responsibilities:Grounds Management provides quality landscape and hardscape maintenance, recycling, waste collection, and fleet maintenance services consistent with responsible fiscal and environmental stewardship. All shops support snow removal operations, and provide the following specialized services:

  • Landscape Services: landscape maintenance, litter control, turf and tree care.
  • Construction Services: utility failure support, coal handling, and road, sidewalk, and exterior masonry maintenance.
  • Pest Control: indoor and outdoor control of insects and vermin.
  • Small Engine Shop: small equipment maintenance and repair.
  • Waste Management: recyclables, trash, and surplus property collection and processing, Intermediate Processing Facility operations.
  • Moving Services: on-campus furniture and equipment moves.
  • Fleet Services: vehicle repairs and services, full collision repair, body work, automotive painting, state inspections, and towing services.

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BUILDING MAINTENANCE DEPARTMENT

Assistant Director Daniel McCarthy
email: dmccarthy@admin.umass.edu
Telephone: (413) 545-0605

Responsibilities: Provide operations, maintenance, and repair support to academic and administrative buildings:

  • Architectural
  • Mechanical
  • In-house and Contract

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BUSINESS Administration

Associate Director Larry Snyder
email: lsnyder@facil.umass.edu
Telephone: (413) 545-2661

Responsibilities: Provides human resource, safety, financial, training and information management support to all departments of the Physical Plant:

  • Cost accounting
  • Recharge and billing services
  • Network and hardware management
  • IT systems administration
  • Internal budget and expense reconciliation
  • ProCard and Travel Card management
  • Safety and Training program administration
  • Employee acquisition, disciplinary, payroll, staff data management
  • Trouble Desk
  • Scheduling
  • Contracting
  • Data Control and Analysis
  • Materials Management

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UTILITIES DEPARTMENT

Assistant Director Raymond Jackson
email: rjackson@facil.umass.edu

Responsibilities: Maintain underground piping and electrical distribution systems plus operate the Power Plant, in support of all campus facilities:

  • Electrical Service
  • Steam and Hot Water
  • Cooling systems
  • Power Plant Operations, Maintenance, and Repair

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